E-commerce & D2C growth
E-commerce and D2C Marketing: Lower CAC, More Repeat Orders
AI-optimised ads that find buyers, and WhatsApp automation that brings them back. Grow revenue without letting acquisition costs eat your margin.
As a D2C marketing agency in India, we help brands that sell direct to customers find buyers with Meta and Google ads, recover carts and drive reorders on WhatsApp, and speed up their Shopify or WooCommerce store, so revenue grows while CAC comes down.
- Acquire smarter
- Recover more carts
- Grow repeat purchases
D2C GROWTH FUNNEL ARCHITECTURE
System blueprint
Meta & Google Ads matrix
AI-driven creative testing aimed at high-intent shoppers
High intent
WhatsApp cart & reorder engine
Instant abandoned-cart follow-up and personalised reorder prompts
Auto trigger
TARGET METRIC TELEMETRY
BLENDED CAC
−32%
Optimised
REPEAT RATE
28%
Target met
ROAS
4.6x
Verified
Data protection: compliant APIs · opt-in messaging only
E-commerce reality
Growing Revenue Should Not Mean Losing Your Margin
More ad spend is not always the answer. Sustainable e-commerce growth depends on acquiring the right customers, converting more visits and giving buyers a reason to return.
“Revenue is growing but so is our cost to acquire a customer (CAC).”
Acquisition bottleneck
Solution: Creative-first testing
“Our agency's answer to everything is 'spend more'.”
Agency fatigue
Solution: Margin-first scaling
“Customers buy once and we never hear from them again.”
Retention deficit
Solution: WhatsApp lifecycle flows
“Abandoned carts and DMs go unanswered.”
Leakage in funnel
Solution: 24/7 automated recovery
Practical growth foundations
The Growth Bundle Our D2C Marketing Agency Starts With
Build a stronger acquisition and retention system with the services that fit your store’s needs, margins, catalogue size and growth stage.
Meta and Google Ads
Reach relevant buyers with paid campaigns and weekly creative testing across Facebook, Instagram, Search and Shopping.
Weekly creative tests
ROAS focus
WhatsApp automation
WhatsApp marketing for ecommerce: cart recovery, order updates and reorder reminders sent to opted-in customers.
Cart recovery
Reorders
AutoGenLeads
Capture every WhatsApp and Meta lead, reply instantly and follow up until your team takes over.
Instant replies
Auto follow-up
Faster e-commerce store
Speed up or rebuild your Shopify or WooCommerce store so more visitors turn into buyers.
Under 2s load
Mobile checkout
Predictable outcomes
Better Acquisition. More Repeat Orders. Clearer Numbers.
As your D2C marketing agency, we build a growth system that shows you what each customer costs, where revenue comes from and how to bring buyers back.
Lower acquisition cost
Tighter targeting and better creatives, so each rupee of ad spend brings more first-time buyers.
- Weekly creative and audience tests
- Wasted spend cut from search terms
- Landing pages tuned for conversion
Tighter targeting
More repeat orders
WhatsApp broadcasts and reorder reminders to customers who opted in, timed to their buying cycle.
- Day 3: order delivered check-in
- Day 21: reorder reminder
- New launch alerts for past buyers
Consented outreach
Clear numbers
ROAS, CAC and repeat rate in a weekly report, with a transparent fixed management fee.
- ROAS and blended CAC
- Repeat purchase rate
- You own every ad account
Weekly reporting
Featured growth engagement
Meta + Google ads
A Multi-Channel Growth Story
Trance Home India Services
Trance Home moved from walk-in sales only to multi-channel Meta and Google ads with an automated WhatsApp lead funnel. Every lead got an instant reply, was scored for intent and was passed to sales in seconds.
HEADLINE OUTCOME
3,000+ verified leads a month
Up from zero online leads
- Paid acquisition on Meta and Google
- Instant WhatsApp reply to every lead
- Intent scoring and CRM hand-off
CAMPAIGN-TO-FUNNEL ENGINE
1. Paid acquisition
Meta + Google
2. Structured capture
Landing pages
3. Instant automation
WhatsApp < 15s
4. Transparent attribution
Weekly ROI
Why Nashi
Why Brands Choose Nashi as Their D2C Marketing Agency
More than a D2C marketing agency for ads: one ecommerce marketing agency India brands trust for acquisition, conversion and retention.
Full-funnel in one team
Ads, store, WhatsApp and reporting under one roof, so nothing falls between vendors.
Margin-first decisions
We scale only what is profitable, judged on CAC and contribution margin, not clicks.
Shopify marketing agency skills
Deep experience with Shopify and WooCommerce apps, feeds and checkout tracking.
You own your data
Ad accounts, pixels and customer lists always stay in your name.
Clear answers & expectations
Frequently Asked Questions About D2C Marketing
Clear answers about our D2C and e-commerce growth approach.
What does a D2C marketing agency do?
A D2C marketing agency helps brands that sell direct to customers find buyers through ads and content, convert them on the store and bring them back with WhatsApp and email.
How do you lower CAC?
By testing creatives weekly, cutting wasted spend, improving landing pages and recovering more carts on WhatsApp, so each rupee brings more buyers.
Do you work with Shopify stores?
Yes. We run ads for Shopify and WooCommerce stores and can build or speed up your store.
Can WhatsApp really drive repeat sales?
Yes, when messages go to customers who opted in and are timed well, such as reorder reminders and new launches.
Which metrics do you report on?
ROAS, blended CAC, conversion rate, cart recovery rate and repeat purchase rate, shared in a weekly report.
Do you offer performance marketing for D2C brands just starting out?
Yes. We start with a focused budget, find the winning products and creatives, then scale what is profitable.
Next step for your online brand
Find Where Your Ad Spend Is Leaking
Get a free review of your ads and funnel. We will show you where spend is leaking and how to bring buyers back.
- 48-hour turnaround
- Zero obligation
- Tailored for D2C brands in India